Your privacy, explained: how we safeguard personal information

Transparent data practices

We aim to make our handling of personal information easy to understand. If you need clarification or more information, please contact us at [email protected]

How we use information

Information helps us deliver the service, refine your platform experience, and meet our applicable legal responsibilities.

Manage your information

At any time, you can ask to view, amend, or remove your personal information.

Keeping information secure

We use technical and organisational safeguards to protect information, while acknowledging that any Internet-connected system can still face security threats and vulnerabilities.

1. Data and information collected

Where required, we collect technical information and service-usage details, such as your IP address, device and browser data, together with information you voluntarily submit.

2. Grounds for processing

The relevant legal basis may be your consent, Luzon Fundvex’s legitimate interests, or compliance with a statutory requirement, depending on the situation.

3. When information is shared

Subject to applicable law, information may be disclosed to partners, providers supporting our services, and authorised public bodies when required.

4. Cookies and related technologies

Cookies and related technologies support core platform functions and provide useful analytics. Browser settings let you manage or disable these technologies.

5. How long data is kept

We keep information only for the period needed for the purposes described, and always within the retention limits set by applicable law.

6. Transfers beyond the Philippines

Should information need to leave the Philippines, we apply recognised transfer safeguards and suitable protective controls.

7. External website links

Third-party links may direct you to services outside our operation and control, so we cannot take responsibility for their content or data-handling practices.

8. Changes to this notice

This notice may be revised when legal, technical, or operational circumstances change.

Your privacy choices

You can ask to access, correct, erase, or limit the processing of your data. You may also request portability, revoke consent, and submit a complaint.